Mr A lives abroad and contacted us after seeing our details on the website. His elderly mother and father are both receiving support from carers in their home. However, they are both in their late 80’s and he is concerned that they are not being looked after properly, as his dad often comments that carers haven’t turned up. A neighbour does their shopping and feels that they may need more support in the future; Following an Independent Social Work Assessment Manage My Care now provides a "Just Checking" monthly visit where we are able to keep an eye on the situation and address any concerns as they arise. Mr A receives a report from us about how his parents are and he’s made aware of any issues that we are dealing with. Our involvement has reduced Mr A’s stress considerably.